In the fall of 1998, I sat in a programmer's chair in St. Charles, Il at the education facility of Andersen Consulting as a newly-hired analyst. The setup at St. Charles (which is what we called the facility) was like the article described: comparable to a college campus (in fact, I think it actually was a campus of a jr college before Andersen purchased it). We stayed in dorm rooms for three weeks while we attended classes and, specifically, participated in the goal-based scenario training. As I remember it (it was 10 years ago!), a classroom of maybe 18 people in teams of three sat in front of computers and attempted to solve the problem that was given to us. In the process of solving the problem, we learned about the business processes that AC used, the technologies used to achieve results, and how the roles of each individual team member were defined and played out. We were evaluated by our coaches throughout the process and the entire scenario was built on the simulation of what a real life project would be like. (This training was for analysts, the training we read about in GBS_Various was for consultants, which are with the firm for 24 months. The exact scenarios are not the same, but the model for learning is close.)
I did enjoy participating in the GBS. It provided hands-on experience and exposed me to a working environment that I had not known before. I have always thought that learning by doing was the best way to learn - for me - so I appreciated the approach.
Creating a 4-year Plan
16 years ago
3 comments:
Wow! How interesting that you have experienced the GBS experience explained in the articles. How do you feel about implementing GBS in your classroom? It sounded very labor intensive for instructors. What software did they use, or was it developed in-house? I like the idea of GBS, but I am not sure how to develop a true GBS learning environment with features such as simulations without the aid of special software.
Karen Hughes
I agree both about the fact that it's interesting you're a real life example of a GBS trainee and that it seems very labor-intensive, definitely not something one person should do on their own/by themselves.
Hi Karen. I think employing a GBS activity in the classroom would be a neat idea - it's definitely one of those things that would be labor intensive on the front end and then you'd re-use it year after year! At Andersen, everything was done in-house - as far as I could tell.
If you were to try to implement the model in your own classroom, I could see the development of a simulation as a situation rather than a computer generated scenario. You could make real people play roles in the simulation like the teacher could be a distributor of a product that students are creating and/or trying to sell...
That way, no special software is needed to develop the simulation - just special people! :-)
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